1. We assure you that all details submitted to us via this ticketing system will be kept confidential and shall not be disclosed under any circumstances unless any legal justice entity has requested us to provide the details in writing.

2. We charge a minimum of 15 USD for any job done under an hour if the job lies inside the first hour and 20 USD per hour as a standard. The rates are not negotiable.

3. We assure that you will get a 1 hour response for any issues submitted via this ticketing system. However, the resolution of an issue depends upon the work involved and status will be updated to you from time to time.

4. Please open a ticket with us using the below link. Once the ticket is created, you can use https://www.ticketforge.com/encrypt.html to send your server information encrypted using the RSA key. This is for extra security so that no one will be able to decrypt the data other than us. Make sure that you open the ticket first, and place the correct Ticket ID before encrypting the data.

Thanks for choosing us as your Support Partner. You can click here to submit a ticket.