Admin-Ahead Server Technologies
CHARGES APPLY
TOLL FREE

Do you wonder how our support and sales teams organize and answer the multiple queries they receive everyday? The answer is Ticketforge! Being a simple, easy-to-use, multi-user web interface for trouble ticket initiation and management, Ticketforge is the hub of our customer support network. Developed by our team of web developers, this system allows you to post e-mail support questions to our helpful support staff. Ticketforge gives us a lot of functionality that helps improve our relations with our customers, classifying mails per language, prioritizing tickets and categorizing them. Some features of Ticketforge include:

  • Basic Customer info
  • Ticket Creation
  • Ticket Status
  • Email notification of tickets
  • Technicians view of all tickets
  • Internal Ticket Notes, Time Spent, Billing details
  • Ticket History
  • Staff Management

So, if you have a technical server problem or a query, submit a ticket today. We are available 24 hours a day,
7 days a week to provide you advice and support depending on what you need.